Shipping policy

Shipping Policy

Order Processing Time

All VOSS orders are processed within 3 business days of purchase. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Standard shipping to the United States takes 7-12 business days after processing. Delivery times may vary slightly by region (e.g., remote areas may take 1-2 extra days).

Shipping Coverage

We currently offer shipping to all 50 U.S. states, including Alaska, Hawaii, and Puerto Rico. International shipping options are coming soon—stay tuned!

Tracking Information

Once your order ships, you’ll receive a confirmation email with a tracking number. Track your package status directly via our website or the carrier’s platform.

Shipping Fees

  • Free Standard Shipping for all U.S. orders (no minimum purchase required)
  • No hidden fees—all shipping details are displayed at checkout.

Order Modifications

Please contact our support team within 24 hours of placing your order if you need to make changes (address, quantity, etc.). We cannot modify orders that have already been processed for shipping.

Note

If you have any questions about shipping, please contact our 24/7 U.S.-based customer support at support@ctmhub.co or via Messenger.

Business days exclude weekends (Saturday/Sunday) and U.S. federal holidays.