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Have questions about our products? We're here to help you sleep better.
Live Chat
Chat with our support team
Available Mon-Fri
9 AM - 6 PM EST
Customer Support Hours
Monday - Friday9:00 AM - 6:00 PM EST
Saturday10:00 AM - 4:00 PM EST
SundayClosed
Frequently Asked Questions
📦 What is your shipping policy?
We offer FREE shipping on all US orders. Orders are typically processed within 1-3 business days and delivered within 7-15 business days.
🔄 What is your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied, return the product for a full refund. See our Shipping & Returns page for details.
🛡️ Do you offer a warranty?
Yes! All VOSS products come with an 18-month warranty covering manufacturing defects and normal wear.
🌍 Do you ship internationally?
Currently, we offer free shipping within the United States. International shipping options are coming soon!
💳 What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.